Connor Hernandez

Independent technical consulting · Southeastern Idaho + Remote

Complex technology.
Clear execution.

Systems Implementation & Operations Consultant

Implementation engineering · Process improvement · Technical training

I help technology teams and operations-focused businesses turn complicated systems into reliable, understandable workflows: implementation planning, real-world hardware and software integration, operational troubleshooting, and training the people who use the finished systems.

Where I add value

From requirements to confident operators.

My experience spans the whole path a system takes: planning the deployment, getting the hardware and software working together on site, and leaving behind people who know how to run it.

Implement

Translate system requirements into practical deployment plans and configured solutions.

Improve

Identify manual processes, integration gaps, and performance constraints worth fixing.

Enable

Create training, documentation, and handoffs that help customers operate confidently.

Services

Focused engagements. Practical outcomes.

Introductory offerings for small technology businesses, systems integrators, and operations teams that need experienced implementation judgment without a full-time hire.

02

Implementation & Handoff

FROM $500
Fixed scope, quoted after discovery

Assistance with a defined configuration, deployment, or operational handoff. May include implementation planning, validation procedures, basic documentation, and a guided operator handoff.

03

Technical Training Workshop

FROM $350
90–120 minute remote session

Customized, accessible technical instruction for operators, customer teams, or stakeholders. Includes preparation, live Q&A, and a concise post-session reference resource.

Engagement boundaries. Projects begin with agreed scope, access needs, deliverables, timelines, and fees. No implied 24/7 support, security certification, custom software development, or system-uptime guarantees. Work is undertaken separately from any full-time employment responsibilities.

Who I work best with

Teams with real systems and limited bandwidth.

Product teams

Small hardware/software companies needing onboarding and implementation support.

Integrators

Camera, communications, networking, or connected-equipment firms needing project overflow assistance.

Operators

Organizations with technical workflows that require clearer processes, documentation, or training.

Selected work

Problems solved in the field.

Work described here is generalized from an employment setting; client names and confidential details are omitted.

7 → 2
Manual reconciliation sessions per week, about 71% fewer interventions.

Making recurring maintenance more manageable

Case study 01 · Operational reconciliation

The challenge

A large parking-occupancy monitoring deployment relied on daily manual reconciliation to keep reported occupancy reliable. The customer didn't have the personnel to do this every day.

My approach

I examined recurring low-activity occupancy patterns and developed a reporting approach using average occupancy around 3:00 a.m. as a reference point. I proposed a scheduled automatic reconciliation workflow and worked with software developers to turn the concept into product functionality.

The result

  • Manual reconciliation fell from daily to roughly twice weekly.
  • The automated workflow has stayed in use for more than a year.
  • The customer gained a less labor-intensive way to maintain occupancy reporting.

My role

Identified the operational constraint, developed the data/reporting concept, and guided feature requirements with the software team. I did not write the production application code.

Process improvementData-informed problem solvingProduct requirementsCross-functional implementation

71% refers to intervention frequency, not verified labor-hours saved. The approach was designed for this deployment's operating conditions.

From assumptions to measurements
A portable kit for validating camera locations before layouts are finalized.

Turning field uncertainty into repeatable assessment

Case study 02 · Portable field-assessment kit

The challenge

Computer vision performance depends on geometry, distance, viewing conditions, and installation constraints. Drawings and nominal specs don't always reflect real-world conditions at a proposed camera location.

What I built

I independently designed and assembled a portable field-assessment kit: selected the hardware, integrated it into a protective enclosure, and wrote a runbook for collecting site measurements and estimating likely camera performance.

The result

  • A repeatable process for gathering measurements before finalizing a camera layout.
  • A standardized runbook other project engineers use.
  • A hardware concept that helped motivate a later smartphone app for similar assessments.

My role

Original concept, component research and selection, full kit assembly, and the operating runbook. The mobile app was built by the development team; my involvement includes beta testing and refinement.

Independent prototypingHardware integrationDeployment validationProcess standardizationProduct thinking

The project improved the basis for performance estimation; no specific accuracy gain or cost reduction is claimed.

AI-assisted review

Originated a concept to automate review of flagged camera events. Developers later implemented it, reducing manual video review during commissioning. Role: idea and use case, not production AI coding.

Complex deployments

Camera layout planning, expected-performance evaluation, site-specific configuration, system tuning, and customer handoff for large multi-camera facilities.

Customer enablement

Train parking operators, property managers, stakeholders, and third-party integrators on practical workflows and reporting; relay feature feedback to developers.

How we'd work together

A simple engagement process.

01

Discover

A short conversation about your system, users, constraints, and the outcome you want.

02

Define

A written proposal covering scope, access, deliverables, fee, and timeline.

03

Deliver

Technical work, practical documentation, review, and knowledge transfer.

Get in touch

Start with a scoped assessment.

Bring one defined challenge. You'll get a prioritized findings document and a review call. Introductory price: $450.

Available for defined, project-based engagements. Local work in Pocatello, Idaho and remote work considered.